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Trainings

Train-the-Trainer
[ T ³ ]

Leadership Level
I & II

Change Management

Problem Solving & Decision Making

Creativity and Critical Thinking

Competency based Interviewing for Selection

Coaching & Mentoring

Planning & Organising to Excel

Effective Delegation

Time Management

Managing Meetings

Sharp and Effective Presentations

Effective Communication

Active Listening

Persuasion & Assertiveness

Interpersonal Effectiveness

Team Building

Team Management & Team Play

People Management

Business Acumen & Managerial Effectiveness

Conflict Resolution

Negotiation for Win-Win

Winning Customers through Service

Consultative Selling

Selling Professionally, Forecasting & Measuring Productivity

Effective Field Coaching

Managing Sales Promotion & Handling Customers

Effective Merchandising

Trade Relationship Management

Channel & Distributor Management

Conducting Effective Induction & Orientation Program

Business Etiquette, Corporate Grooming & Personality Development

Campus to Corporate

Creativity and Critical Thinking

Program Snapshot

Creativity and critical thinking enable people to avoid common obstacles, test their beliefs & assumptions, and correct distortions in their thought processes.They gain confidence in assessing problems accurately, evaluating alternative solutions, and anticipating likely risks. Our program on Creativity and Critical Thinking equips participants with the skills and abilities to use analysis, synthesis, and positive inquiry. At the same time, it enables them to think outside the box to address individual and organizational problems. Using case studies and situations encountered by participants, we explore with them, the successful models and proven methods of creative and critical thinking that are readily transferable on-the-job. Participants of our program will be able to

Recognize the importance of creativity to improve and move beyond the obvious
Translate abstract ideas into tangible results and learn ways to evaluate ideas objectively
Understand the tools for generating ideas - Brainstorming (blue sky thinking), Reverse brainstorming, Sort cards or Mind maps, Sticky notes/Meta-planning technique, etc.
Identify when to use which technique for idea generation
Understand logical v/s lateral thinking and its application
Distinguish root causes from symptoms to identify the core problem(s)
Reflect on their own problem solving styles & identify factors that block creative solutions
Understand how perspectives come in to play in problem solving and how to solve the problem from a number of different perspectives
Learn to employ critical thinking and various creative thinking techniques
Realize the importance of reacting with curiosity rather than emotion
Explore several models of effective problem solving & practice different problem solving tools that can be used at workplace

For Levels

Managers and Executives in Business Teams & Marketing / People in New Product Development

Duration

2 days

Reach us at : +91 8527 940 919 ; connect@intotolearn.in

Managing Sales Promotion & Handling Customers

Program Snapshot

Promotions are predominantly marketing campaigns aimed at building demand at the retailer and consumer levels. Though it sounds simple, it is a challenge faced by most organisations. The success of Promotion depends on development and implementation of a program that delivers the maximum return on investment and manages the trade-off between incremental volume and trade spend. Lack of control and ability to accurately monitor its effectiveness and efficiency is the key area of concern. Our program on Sales Promotion & Handling Customers is designed to help participants

Understand the difference between trade promotion & consumer promotion with the steps and stages within them
Recognise that excellence in service lies in the perception of the buyer and learn how to influence that perception positively
Learn and apply promotional tools and techniques for trade promotion optimization to create a long-term impact on base-line consumer sales
Understand why some customers are more demanding than others and what are the early signs to gauge them and take steps before the situation worsens
Practice techniques to minimise communication differences with the customer
Reflect on own communication styles and their implications. Understand which of the style(s) are more challenging and learn ways to inculcate
Practice how to program oneself with the right words, tone & body language to sound professional and calm
Learn to use the tools to manage expectations, communicate disapprovals, address complaints and deal with demanding and/or unreasonable customers without showing signs of distress
Deal with stressful situations when both, the customer and the boss(es), are demanding and times are challenging

For Levels

Sales Team Leaders / Promotion Supervisors / Promotion Executives / BD Team

Duration

2 days

Reach us at : +91 8527 940 919 ; connect@intotolearn.in

Conducting Effective Induction & Orientation Program

Program Snapshot

Induction Program is the process through which a new employee not only learns about the company formally, but also feels welcomed to be a part of it. This is the time when new joiners make their first impression about the culture and people and get the necessary information, resources and motivation to work. Such a program assists the new employees to adjust to the work environment as quickly as possible and readies them for new challenges. It helps new joiners familiarise themselves with the policies, customs and expectations of the company, as well as general rules & regulations. It is the best opportunity to give a positive impression of the company and position it as the ‘best people, best place’, when new joiners are most receptive to learning. This also showcases that the company is committed towards their development. Our session on Conducting Effective Induction and Orientation Program aims at equipping participants with the knowledge and skills to conduct successful Induction and Orientation programmes by helping them learn how to

Plan Induction programs for new joiners
Recognise the necessary areas of preparation to create a positive impression during the course of induction
Ensure that the new joiners feel valued and at ease amongst strangers
Establish clear foundations and expectations in terms of ethics, integrity, corporate social responsibility, and all the other converging concepts to the new joiners
Create an induction schedule and agenda that draws for a few days of the week
Coordinate sessions with different functional heads/representatives seamlessly to help participants get familiarized with the functions and roles
Manage sudden changes in the schedule and manage time pressures without letting participants lose interest
Share what the participants should expect and aid them in understanding who they can reach out to during the initial days of overwhelming anxiety

For Levels

Training Managers / Trainers / Facilitators / Junior Managers in HR and Operations

Duration

2 days

Reach us at : +91 8527 940 919 ; connect@intotolearn.in

Business Etiquette, Corporate Grooming, Personality Development

Program Snapshot

We live in a highly visual world where appearances matter and powerful first impressions are made within 30 seconds of meeting someone. Projecting a positive, professional image as a representative of the organisation is vital for the company and individual’s personal success. Before selling a product or services, one has to first sell oneself to give the impression of being genuine, professional & appealing. Hence, it is important that a corporate professional should not just look presentable, but should also be able to communicate and behave in a professional manner.

Greater awareness of Grooming and Etiquette will help the executives increase their poise and confidence. This will not only significantly heighten the impact that they have in any professional or social situations, but also develop their personality through practice at work place. In our one day program, the participants will learn to

Walk the Talk – Importance of projecting the Company’s Brand through themselves
Close the gap between their personal self and their Company’s Brand
Use suitable attire to project self & company by understanding the fundamental do’s & don’ts of business dressing for diverse occasions - 21st century dress code
Appreciate business etiquette and protocols of shaking hands, addressing titles, introducing self and others, addressing and greetings people in different hierarchy, offering business cards and seating self & guests, walking with or leading clients/seniors etc.
Follow office etiquette by practicing cubicle etiquette, developing positive relationships with co-workers, handling personal issues at workplace, answering phones, discussing in groups, conducting self in meetings, managing emotions etc.
Have cultural orientation & display respect to people, be courteous during travel, follow rules of etiquette at hotels, guest houses, etc.
How to communicate with others, how to articulate well, verbal and non-verbal communication and their impression/impact
How to influence others and create a positive image

For Levels

Working Professionals with some years of experience / New Joiners / Employees in new organisations / Fresh graduates seeking jobs

Duration

1 day

Reach us at : +91 8527 940 919 ; connect@intotolearn.in

Campus to Corporate

Program Snapshot

The transition to a Corporate environment is a big adjustment for many graduates and aspiring employees from relatively smaller firms. The environment, expectations and responsibilities in the workplace are much different in Corporates. There are unspoken codes of conduct and social norms that many graduates/employees are completely unaware of and adjusting to such a professional environment can be extremely challenging and traumatic to some. Working with a multinational/corporate is different due their global standards, and adherence to best practices. Recent graduates and aspirants need to be prepared for these changes and ready to adapt to thrive in the all new professional world.

You don’t want to be at the same place where you are currently for rest of your life, do you? No one wants that. We know YOU DON’T. You are looking at the future and want to stay ahead, right? So, needless to say, there is merit in learning what prepares you for future..

Our program on Campus to Corporate (C2C) aims at making the transition easy for you to align with the new, wide professional world in Corporates, and make it big.

Result: Your increased awareness & confidence boosts your personal contribution and performance in the organization. In this power-packed program you will learn

The difference between the world of campus and the corporate, in terms of the challenges - environment, hierarchy, expectations, deliveries and relationships
What & how to prepare self to take on the challenges of the transition and see self through it without getting nervous
What & how to prepare for an interview, Interview questions & ways to answer them, Handling difficult questions, Controlling nervousness, Dressing & grooming, Etiquette & attitudes, Communication & body language, Follow-up & follow through
Develop an understanding about different styles of negotiation and how to position information in different ways
How to organize yourself for the first few days at work: What to expect, What to do, What not to do, How to manage anxiety, Look & conduct oneself professionally, Display positive attitude, Tips and tricks to make a good impression, etc.

For Levels

Fresh graduates seeking jobs / Employees seeking to work with big corporates / Working professionals with 1-2 years of experience

Duration

1 day

Reach us at : +91 8527 940 919 ; connect@intotolearn.in